User engagement or customer engagement is assessing an individual's response to a digital offering: a service, a product or a website.
User engagement is how valuable users find your product, based on how much they interact or 'engage' with your website or service. You can tell
User engagement or customer engagement is assessing an individual's response to a digital offering: a service, a product or a website.
User engagement is a metric that measures how much your users interact with a product, service, or content.
In this article, we define user engagement, highlight the benefits of optimising it, discuss how to calculate it and provide tips on improving it.
Understand the difference between User Engagement and Customer Engagement. Learn more in this article.